Services - All
Svc URL | Name | Job ID | Bin Number | Install Mo | Status | Type Svc | Assigned To | WH Status | RT Status | Assigned | Completed | Lights | Greenery | Address | Svc Yr | Svc ID | Svc On/After | Service Notes |
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Service: 4498 | Bliss, Abigail | 654 | 163 | November | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 08:45 AM | 0 | 0 | 1304 SW Mission Pl, Lee's Summit, Missouri, 64081 | 2024 | 4498 | 10/01/2023 | 1. Remove duct tape from the lights going down each side in the front. 2. Add clips to the sides going down the front and MOVE them so they go down the gutter/roof line on each side of the house instead. 3. Re-diagram the house for next year. If you cannot delete the old house diagram, then rename it or ask me to do something so they do not use this picture again. | |
Service: 4422 | Bridges, Linda | 15 | Mason Parker to Kevin Froehlich | October | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/19/2024 02:01 PM | 0 | 0 | 15217 Flint St,Overland Park,KS,66221 | 2024 | 4422 | 10/01/2023 | Wind blew lights down | |
Service: 4441 | Butler, Ashley | 790 | 191 | October | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 09:46 AM | 0 | 0 | 2106 SW Red Barn Lane, Lee's Summit, Missouri, 64082 | 2024 | 4441 | 09/19/2024 | Please count these bulbs and make sure you have the number right. The customer has counted and disagrees with the installer's count. | |
Service: 4519 | Colbert, Heather | 459 | 128 | September | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 02:11 PM | 0 | 0 | 1745 NE Woodland Shores Ln,Lees Summit,MO,64086 | 2024 | 4519 | 10/01/2023 | Customer says: My Christmas lights came off the peak of my house above the front door. | |
Service: 4499 | Felz, Sherry | 286 | 161 | September | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 03:22 PM | 0 | 0 | 153 NW Carson Drive,Lees Summit,MO,64081 | 2024 | 4499 | 10/01/2023 | A bulb at the peak of one of her runs has fallen. | |
Service: 4443 | Gardiner, Robert | 144 | Mason Parker to Kevin Froehlich | September | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/19/2024 02:18 PM | 0 | 0 | 10504 W 160th St.,Overland Park,KS,66062 | 2024 | 4443 | 10/01/2023 | Wind blew lights loose. | |
Service: 4457 | Hayes, Romy | 180 | 170 | September | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 03:07 PM | 0 | 0 | 1100 SW Coachlight Dr,Lees Summit,MO,64081 | 2024 | 4457 | 10/01/2023 | Customer reports: I have 2 lights out and one is hanging weird. She sent pics. | |
Service: 4511 | Hosmann, Tom | 71 | 144 | September | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 09:15 AM | 0 | 0 | 516 SE Hackamore Dr,Lees Summit,MO,64082 | 2024 | 4511 | 10/01/2023 | Customer says: I have a string of lights that has come off of the edge of the roof. | |
Service: 4455 | Jones, Margaret | 478 | 159 | October | Repair | Kevin Froehlich | Not Ready | Completed | 11/14/2024 12:00 AM | 11/15/2024 10:39 AM | 0 | 0 | 2524 SW Samuel Ln,Lees Summit,MO,64081 | 2024 | 4455 | 10/01/2023 | Customer attached pictures that reflect at least 5 bulbs that have blown out. Also the red light at the tip of one of the peaks on the roof has fallen off in the pics as well. | |
Service: 4468 | Livingston, Brenda | 497 | Mason Parker to Kevin Froehlich | October | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/19/2024 01:32 PM | 0 | 0 | 12839 Century St.,Overland Park,KS,66213 | 2024 | 4468 | 10/01/2023 | She sent several pics. There are several issues including cords that are on and going across her roof instead of hidden. She also has bulb issues. Please clean this job up. | |
Service: 4509 | Longly, Julie | 404 | 173 | October | Repair | Kevin Froehlich | Not Ready | Completed | 11/14/2024 12:00 AM | 11/19/2024 02:58 PM | 0 | 0 | 8411 Lee Blvd.,Leawood,KS,66206 | 2024 | 4509 | 10/01/2023 | Customer says: No doubt you guys are in the thick of the holiday season but wondering if the team can swing back by and reattach some lights that have come off of the side of the house when they get a chance. | |
Service: 4515 | Ogden, Susanna | 244 | 109 | September | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/15/2024 01:45 PM | 0 | 0 | 309 SE Alger Dr,Blue Springs,MO,64014 | 2024 | 4515 | 10/01/2023 | Customer says: String of lights across front porch has come off due to wind. Also, over garage 2-3 light clips have come loose from gutter. | |
Service: 4514 | Rupp, Angie | 111 | 181 | October | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/20/2024 10:06 AM | 0 | 0 | 13821 Pembroke Ln,Leawood,KS,66224 | 2024 | 4514 | 10/01/2023 | Customer says: We have two lights out on the left side of the roof you’ll see in the picture. The second picture, you’ll see the 6th light is not bright like the others. It’s flickering and ready to go out as well. She sent pics which you can see. | |
Service: 4490 | Penn, Stephen | 792 | Mason Parker to Kevin Froehlich | October | Repair | Kevin Froehlich | OTD | Completed | 11/14/2024 12:00 AM | 11/20/2024 11:28 AM | 0 | 0 | 11101 Alhambra St, Leawood, Kansas, 66211 | 2024 | 4490 | 09/19/2024 | Customer says the recent wind knocked down a light at the very peak of the house. Sending pics for previous service requests: (1) Clip at peak has come loose. (2) there are 5 individual lights out (3) the end of the strand over the garage is out. There are 2 timers, at each corner. The service crew can turn lights on by pressing round button on timer. | |
Service: 4489 | Sleve, Kelly | 225 | 172 | September | Repair | Kevin Froehlich | OTD | Completed | 11/15/2024 12:00 AM | 11/19/2024 10:01 AM | 0 | 0 | 2815 W 90th St,Leawood,KS,66206 | 2024 | 4489 | 10/01/2023 | Customer sent pictures. One missing bulb (entryway arch) and three that need to be replaced (one back dormer above garage and two front dormer above garage). | |
Service: 4523 | Coop, David | 375 | 107 | September | Repair | Kevin Froehlich | OTD | Completed | 11/15/2024 12:00 AM | 11/15/2024 01:04 PM | 0 | 0 | 1805 NW 9th St Ct,Blue Springs,MO,64015 | 2024 | 4523 | 10/01/2023 | Lights are out above the garage, the right side. | |
Service: 4521 | Fruehling, Todd | 597 | 187 | October | Repair | Kevin Froehlich | OTD | Completed | 11/15/2024 12:00 AM | 11/20/2024 01:41 PM | 0 | 0 | 7119 Parkhill St, Shawnee, Kansas, 66216 | 2024 | 4521 | 10/01/2023 | {{Customer says: Tried lights last night for the first time. Every time it throws the breaker in the box in basement. This year the lights are set up completely different from before. Xtra extension cords and not plugged in at the normal place.}} See if you can figure out from the previous diagrams of the house where the power is supposed to be connected and do that. Also, you will have to call the customer and see if he can meet you there in case it throws the breaker. You will need to look for bare wire touching metal flashing, gutter, etc. It could be reverse polarity (rough to rough and smooth to smooth sides of wire must be consistent throughout). It could be a socket without a bulb. That should never be the case. It could be a male or female plug that is exposed to the elements (this should never happen)! It could be a bare wire. It could be a wire in the gutter which should never be the case because of the potential of water seeping into even the good connections. Sometimes you have to literally break the job down and test strand by strand. Also, I would always check the power cords first where it connects to the lights on the house and plugs in. Sometimes those are bad. I am writing all this once just to make you aware of most of the things that we have run into that causes this. | |
Service: 4524 | Kollman, Kiah | 272 | 155 | September | Repair | Kevin Froehlich | OTD | Completed | 11/15/2024 12:00 AM | 11/20/2024 02:29 PM | 0 | 0 | 4216 W 74th St,Prairie,KS,66208 | 2024 | 4524 | 10/01/2023 | Customer says: We have a couple of lights on our home that have fallen down. Is it possible to have someone come over and reattach? | |
Service: 4484 | MCCracken, Maggie | 500 | 151 | November | Repair | Kevin Froehlich | OTD | Completed | 11/15/2024 12:00 AM | 11/19/2024 10:40 AM | 0 | 0 | 13013 Reeder,Overland Park,KS,66213 | 2024 | 4484 | 10/01/2023 | There is a green bulb out on peak in the middle of the house, right side. There is a picture from last year, same bulb out. | |
Service: 4530 | Dennis, Karen | 635 | 108 | September | Repair | Kevin Froehlich | OTD | Completed | 11/15/2024 12:00 AM | 11/15/2024 12:35 PM | 0 | 0 | 1405 NW Aspen Cir, Grain Valley, Missouri, 64029 | 2024 | 4530 | 10/01/2023 | She has some bulbs that have come loose from the wind. | |
Service: 4542 | DeSpain, Ira | 43 | Kevin Froehlich to Mason Parker | October | Repair | Kevin Froehlich | OTD | Completed | 11/18/2024 12:00 AM | 11/19/2024 12:51 PM | 0 | 0 | 11305 S. Redbud Ln,Olathe,KS,66061 | 2024 | 4542 | 10/01/2023 | from the customer: The lights have come loose on one of the peaks. Please come and re-attach. | |
Service: 4550 | McKinney, William | 626 | OTD | September | Repair | Kevin Froehlich | Not Ready | Completed | 11/19/2024 12:00 AM | 11/19/2024 12:29 PM | 0 | 0 | 8832 Vista Dr, Lenexa, Kansas, 66220 | 2024 | 4550 | 10/01/2023 | Customer says: Several lites out Several bulbs off gutter wires hanging down. PLEASE CALL HIM AHEAD SO HE CAN BE THERE! Also, his gutters are not painted. So, the ladder will scratch them if you are not very careful. | |
Service: 4561 | Ingram, Jeff | 75 | 204 | October | Repair | Kevin Froehlich | OTD | Completed | 11/19/2024 12:00 AM | 11/20/2024 03:27 PM | 0 | 0 | 4601 W 143rd St,Leawood,KS,66224 | 2024 | 4561 | 10/01/2023 | Middle section of house does not come on. It is tripping the breaker. Customer says the outlet is good. The other 2 sections are working. | |
Service: 4563 | Dryer, Chinwe | 775 | 175 | October | Repair | Kevin Froehlich | OTD | Completed | 11/19/2024 12:00 AM | 11/20/2024 11:52 AM | 0 | 0 | 8727 Catalina Dr, Prairie Village, Kansas, 66207 | 2024 | 4563 | 10/01/2022 | She has lights hanging from the wind. | |
Service: 4567 | Tegenkamp, Craig | 503 | 116 | October | Repair | Kevin Froehlich | Not Ready | Completed | 11/20/2024 12:00 AM | 11/21/2024 08:32 AM | 0 | 0 | 5601 NE Northgate Crossing,Lees Summit,MO,64064 | 2024 | 4567 | 10/01/2023 | Still tripping the breaker. Craig said he would meet you at 8 AM Thursday morning! | |
Name | Job ID | Bin Number | Install Mo | Status | Type Svc | Assigned To | WH Status | RT Status | Assigned | Completed | Lights | Greenery | Address | Svc ID | Svc On/After | |||
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Avg = 0.00 |