Services - All
Svc URL Name Job ID Bin Number Install Mo Status Type Svc Assigned To WH Status RT Status Assigned Completed Lights Greenery Address Svc Yr Svc ID Svc On/After Service Notes
Service: 4498 Bliss, Abigail 654 163 November Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 08:45 AM 0 0 1304 SW Mission Pl, Lee's Summit, Missouri, 64081 2024 4498 10/01/2023 1. Remove duct tape from the lights going down each side in the front. 2. Add clips to the sides going down the front and MOVE them so they go down the gutter/roof line on each side of the house instead. 3. Re-diagram the house for next year. If you cannot delete the old house diagram, then rename it or ask me to do something so they do not use this picture again.
Service: 4422 Bridges, Linda 15 Mason Parker to Kevin Froehlich October Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/19/2024 02:01 PM 0 0 15217 Flint St,Overland Park,KS,66221 2024 4422 10/01/2023 Wind blew lights down
Service: 4441 Butler, Ashley 790 191 October Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 09:46 AM 0 0 2106 SW Red Barn Lane, Lee's Summit, Missouri, 64082 2024 4441 09/19/2024 Please count these bulbs and make sure you have the number right. The customer has counted and disagrees with the installer's count.
Service: 4519 Colbert, Heather 459 128 September Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 02:11 PM 0 0 1745 NE Woodland Shores Ln,Lees Summit,MO,64086 2024 4519 10/01/2023 Customer says: My Christmas lights came off the peak of my house above the front door.
Service: 4499 Felz, Sherry 286 161 September Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 03:22 PM 0 0 153 NW Carson Drive,Lees Summit,MO,64081 2024 4499 10/01/2023 A bulb at the peak of one of her runs has fallen.
Service: 4443 Gardiner, Robert 144 Mason Parker to Kevin Froehlich September Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/19/2024 02:18 PM 0 0 10504 W 160th St.,Overland Park,KS,66062 2024 4443 10/01/2023 Wind blew lights loose.
Service: 4457 Hayes, Romy 180 170 September Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 03:07 PM 0 0 1100 SW Coachlight Dr,Lees Summit,MO,64081 2024 4457 10/01/2023 Customer reports: I have 2 lights out and one is hanging weird. She sent pics.
Service: 4511 Hosmann, Tom 71 144 September Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 09:15 AM 0 0 516 SE Hackamore Dr,Lees Summit,MO,64082 2024 4511 10/01/2023 Customer says: I have a string of lights that has come off of the edge of the roof.
Service: 4455 Jones, Margaret 478 159 October Repair Kevin Froehlich Not Ready Completed 11/14/2024 12:00 AM 11/15/2024 10:39 AM 0 0 2524 SW Samuel Ln,Lees Summit,MO,64081 2024 4455 10/01/2023 Customer attached pictures that reflect at least 5 bulbs that have blown out. Also the red light at the tip of one of the peaks on the roof has fallen off in the pics as well.
Service: 4468 Livingston, Brenda 497 Mason Parker to Kevin Froehlich October Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/19/2024 01:32 PM 0 0 12839 Century St.,Overland Park,KS,66213 2024 4468 10/01/2023 She sent several pics. There are several issues including cords that are on and going across her roof instead of hidden. She also has bulb issues. Please clean this job up.
Service: 4509 Longly, Julie 404 173 October Repair Kevin Froehlich Not Ready Completed 11/14/2024 12:00 AM 11/19/2024 02:58 PM 0 0 8411 Lee Blvd.,Leawood,KS,66206 2024 4509 10/01/2023 Customer says: No doubt you guys are in the thick of the holiday season but wondering if the team can swing back by and reattach some lights that have come off of the side of the house when they get a chance.
Service: 4515 Ogden, Susanna 244 109 September Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/15/2024 01:45 PM 0 0 309 SE Alger Dr,Blue Springs,MO,64014 2024 4515 10/01/2023 Customer says: String of lights across front porch has come off due to wind. Also, over garage 2-3 light clips have come loose from gutter.
Service: 4514 Rupp, Angie 111 181 October Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/20/2024 10:06 AM 0 0 13821 Pembroke Ln,Leawood,KS,66224 2024 4514 10/01/2023 Customer says: We have two lights out on the left side of the roof you’ll see in the picture. The second picture, you’ll see the 6th light is not bright like the others. It’s flickering and ready to go out as well. She sent pics which you can see.
Service: 4490 Penn, Stephen 792 Mason Parker to Kevin Froehlich October Repair Kevin Froehlich OTD Completed 11/14/2024 12:00 AM 11/20/2024 11:28 AM 0 0 11101 Alhambra St, Leawood, Kansas, 66211 2024 4490 09/19/2024 Customer says the recent wind knocked down a light at the very peak of the house. Sending pics for previous service requests: (1) Clip at peak has come loose. (2) there are 5 individual lights out (3) the end of the strand over the garage is out. There are 2 timers, at each corner. The service crew can turn lights on by pressing round button on timer.
Service: 4489 Sleve, Kelly 225 172 September Repair Kevin Froehlich OTD Completed 11/15/2024 12:00 AM 11/19/2024 10:01 AM 0 0 2815 W 90th St,Leawood,KS,66206 2024 4489 10/01/2023 Customer sent pictures. One missing bulb (entryway arch) and three that need to be replaced (one back dormer above garage and two front dormer above garage).
Service: 4523 Coop, David 375 107 September Repair Kevin Froehlich OTD Completed 11/15/2024 12:00 AM 11/15/2024 01:04 PM 0 0 1805 NW 9th St Ct,Blue Springs,MO,64015 2024 4523 10/01/2023 Lights are out above the garage, the right side.
Service: 4521 Fruehling, Todd 597 187 October Repair Kevin Froehlich OTD Completed 11/15/2024 12:00 AM 11/20/2024 01:41 PM 0 0 7119 Parkhill St, Shawnee, Kansas, 66216 2024 4521 10/01/2023 {{Customer says: Tried lights last night for the first time. Every time it throws the breaker in the box in basement. This year the lights are set up completely different from before. Xtra extension cords and not plugged in at the normal place.}} See if you can figure out from the previous diagrams of the house where the power is supposed to be connected and do that. Also, you will have to call the customer and see if he can meet you there in case it throws the breaker. You will need to look for bare wire touching metal flashing, gutter, etc. It could be reverse polarity (rough to rough and smooth to smooth sides of wire must be consistent throughout). It could be a socket without a bulb. That should never be the case. It could be a male or female plug that is exposed to the elements (this should never happen)! It could be a bare wire. It could be a wire in the gutter which should never be the case because of the potential of water seeping into even the good connections. Sometimes you have to literally break the job down and test strand by strand. Also, I would always check the power cords first where it connects to the lights on the house and plugs in. Sometimes those are bad. I am writing all this once just to make you aware of most of the things that we have run into that causes this.
Service: 4524 Kollman, Kiah 272 155 September Repair Kevin Froehlich OTD Completed 11/15/2024 12:00 AM 11/20/2024 02:29 PM 0 0 4216 W 74th St,Prairie,KS,66208 2024 4524 10/01/2023 Customer says: We have a couple of lights on our home that have fallen down. Is it possible to have someone come over and reattach?
Service: 4484 MCCracken, Maggie 500 151 November Repair Kevin Froehlich OTD Completed 11/15/2024 12:00 AM 11/19/2024 10:40 AM 0 0 13013 Reeder,Overland Park,KS,66213 2024 4484 10/01/2023 There is a green bulb out on peak in the middle of the house, right side. There is a picture from last year, same bulb out.
Service: 4530 Dennis, Karen 635 108 September Repair Kevin Froehlich OTD Completed 11/15/2024 12:00 AM 11/15/2024 12:35 PM 0 0 1405 NW Aspen Cir, Grain Valley, Missouri, 64029 2024 4530 10/01/2023 She has some bulbs that have come loose from the wind.
Service: 4542 DeSpain, Ira 43 Kevin Froehlich to Mason Parker October Repair Kevin Froehlich OTD Completed 11/18/2024 12:00 AM 11/19/2024 12:51 PM 0 0 11305 S. Redbud Ln,Olathe,KS,66061 2024 4542 10/01/2023 from the customer: The lights have come loose on one of the peaks. Please come and re-attach.
Service: 4550 McKinney, William 626 OTD September Repair Kevin Froehlich Not Ready Completed 11/19/2024 12:00 AM 11/19/2024 12:29 PM 0 0 8832 Vista Dr, Lenexa, Kansas, 66220 2024 4550 10/01/2023 Customer says: Several lites out Several bulbs off gutter wires hanging down. PLEASE CALL HIM AHEAD SO HE CAN BE THERE! Also, his gutters are not painted. So, the ladder will scratch them if you are not very careful.
Service: 4561 Ingram, Jeff 75 204 October Repair Kevin Froehlich OTD Completed 11/19/2024 12:00 AM 11/20/2024 03:27 PM 0 0 4601 W 143rd St,Leawood,KS,66224 2024 4561 10/01/2023 Middle section of house does not come on. It is tripping the breaker. Customer says the outlet is good. The other 2 sections are working.
Service: 4563 Dryer, Chinwe 775 175 October Repair Kevin Froehlich OTD Completed 11/19/2024 12:00 AM 11/20/2024 11:52 AM 0 0 8727 Catalina Dr, Prairie Village, Kansas, 66207 2024 4563 10/01/2022 She has lights hanging from the wind.
Service: 4567 Tegenkamp, Craig 503 116 October Repair Kevin Froehlich Not Ready Completed 11/20/2024 12:00 AM 11/21/2024 08:32 AM 0 0 5601 NE Northgate Crossing,Lees Summit,MO,64064 2024 4567 10/01/2023 Still tripping the breaker. Craig said he would meet you at 8 AM Thursday morning!
Name Job ID Bin Number Install Mo Status Type Svc Assigned To WH Status RT Status Assigned Completed Lights Greenery Address Svc ID Svc On/After
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